This Privacy Policy explains how mambofloat.com (“the Site,” “we,” or “us”) collects, uses, and discloses your personal information when you visit our Site or make a purchase.

Contact

If you have any questions about this Policy, need further details about our practices, or would like to file a complaint, please contact us at:

Email: support@mambobaby.com

Collecting Personal Information

When you use our Site, we collect certain information to improve your experience and to process your orders. “Personal Information” refers to any information that identifies, relates to, or could reasonably be linked to you.

• Device information
  • Purpose: To display the Site correctly, perform analytics, and optimize user experience.
  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
  • Shared with: Shopify (our store platform).
  • Data collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and interactions with the Site.
• Order information
  • Purpose: To fulfill purchases, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, prevent fraud, and—when permitted—send marketing updates.
  • Source: Collected directly from you.
  • Shared with: Shopify, payment processors, shipping providers, and other service partners.
  • Data collected: Name, billing/shipping address, payment details (including credit card information), email, and phone number.
• Customer support information
  • Purpose: To provide customer service and resolve inquiries.
  • Source: Collected directly from you.
  • Shared with: Service providers as necessary to deliver support.
  • Data collected: Any information voluntarily shared during support communications.

Minors

Our Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you believe your child has shared information with us, please contact us to request deletion.

Sharing Personal Information

We share your information with service providers to deliver our services and comply with legal requirements. For example:

• l We use Shopify to operate our online store. Learn more: Shopify Privacy Policy.
• l We may share information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver tailored ads and marketing. For example:

• Google Analytics: Helps us understand customer behavior (learn more).
• Advertising partners: We may share purchase and browsing activity with partners via cookies or Shopify Audiences.

You can opt out of targeted advertising at:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings
• Or visit the Digital Advertising Alliance opt-out portal.

Using Personal Information

• We use your information to:
• Offer products and services;
• Process payments;
• Fulfill and ship orders;
• Provide customer updates, promotions, and support.

GDPR (European Union/EEA Residents)

If you reside in the EEA, we process your Personal Information under lawful bases including consent, contract fulfillment, legal obligations, and legitimate interests.

You have the right to:

• l Access, correct, or erase your data;
• l Port your data to another service;
• l Object to certain processing activities.
• l or details, see Shopify GDPR Whitepaper.

CCPA (California Residents)

If you live in California, you have rights to access, update, or request deletion of your Personal Information (“Right to Know”). You may also designate an authorized agent to submit requests on your behalf.

Cookies

Cookies enhance browsing by remembering preferences and enabling key functions. Some cookies are essential (e.g., checkout), while others help us with analytics or marketing.

You can manage cookies through your browser settings or visit www.allaboutcookies.org. Please note: blocking cookies may affect site performance.

Do Not Track

We do not currently alter our data collection in response to “Do Not Track” browser signals, as there is no consistent industry standard.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined here unless you request deletion.

Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised “Last Updated” date.

Complaints

If you are dissatisfied with how we handle your Personal Information, please contact us at the email above. You may also lodge a complaint with your local data protection authority.

Last Updated: Sep.10, 2025